Hawkes
Member
- Messages
- 1
- Reaction score
- 0
- Arrma RC's
- Granite
- 4x4-Mega
Count me in on the bad servo. My son had it out for about 5-10 minutes Christmas day and came back into the house complaining that it was stuck turning right. Thinking he was crazy, I took a look and sure enough it was locked turning right. Of course, I got the look from my wife who thought I was crazy spending what I did. If you power everything down, the wheels move freely, but as soon as you turn on the controller the wheels turn right locking into position.
I called Arrma and was told that it was a servo issue and they were back ordered until mid-January, but that I would have to email them with my receipt. I did that, twice, and still have not heard back from anyone. I plan to call them again today. In my eyes, this is crap. I stepped him up from the Toys R Us junk so he could enjoy the vehicle more and he wound up watching it sit under the tree. Fortunately, his Uncle did buy him another Toys R Us RC Fast car and he spent the day racing that around the backyard. Another look from my wife.
Very disappointed in Arrma. I know things break, but it's how the manufacturer deals with it that makes or breaks the experience. In this, Arrma has failed miserably so far.
-Hawkes
I called Arrma and was told that it was a servo issue and they were back ordered until mid-January, but that I would have to email them with my receipt. I did that, twice, and still have not heard back from anyone. I plan to call them again today. In my eyes, this is crap. I stepped him up from the Toys R Us junk so he could enjoy the vehicle more and he wound up watching it sit under the tree. Fortunately, his Uncle did buy him another Toys R Us RC Fast car and he spent the day racing that around the backyard. Another look from my wife.
Very disappointed in Arrma. I know things break, but it's how the manufacturer deals with it that makes or breaks the experience. In this, Arrma has failed miserably so far.
-Hawkes